OMS PT Dharma Trikarya

Web-based App

UI/UX DESIGNER WORDPRESS DEVELOPER

Client

PT Dharma Trikarya

Date

2024

Role

UI/UX

01 - BACKGROUND

Centralized OMS for efficient K3 service management and document tracking.

PT. Dharma Trikarya is a private K3 service company operating in Central Java and Yogyakarta, providing inspection and testing services to support occupational safety and health (K3). With various service types and multiple stakeholders involved, the company manages complex service orders and documentation processes.

To support these operations, an Order Management System (OMS) was implemented to manage the entire service lifecycle, from service requests and scheduling to document issuance and tracking. The system enables administrators to manage customer data, service details, invoices, and official documents such as LHPP (inspection reports) in a structured and transparent manner.

Through the OMS dashboard, users can monitor service progress, track LHPP status in real time, and ensure all required documents are completed accurately and on time. This system improves operational efficiency, enhances transparency, and provides better control over service execution and reporting.

02 - THE BRIEF

Enhancing OMS workflows through new modules, improved service tracking, and streamlined admin operations.

From this brief, I worked on enhancing the existing Web-Based Order Management System (OMS) by updating several modules and introducing new features to better support K3 service operations.

Key improvements included updates to the Service Management module, such as Tracking LHPP, SAMPUL creation, and improved service workflows. I also reorganized and enhanced the Admin Application, including updates to the Service menu with PO creation, moving the Document (Surat) module into the Service menu, adding a download feature in the Customer module, and implementing a Certificate creation feature.

Additionally, new Master Data modules were introduced, including Bidang, Tim, and Jenis Layanan, to improve data consistency, system scalability, and ease of management. These enhancements improved usability, reduced manual processes, and provided better visibility and control over service execution and reporting.